Coaching Essentials

• Introduction to Coaching  

• Using Coaching Models  

• Asking the Right Questions 

• The Art of Listening 

• The Importance of Goal Setting 

Coaching Essentials 2

• Establishing a Coaching Culture

• Building Trust and Rapport

• The Power of Silence

• Creating Accountability

• Giving Effective Feedback

Data Analysis

• Data Literacy

• The Power of Big Data

• Visualizing Data

• Data Ownership

Data Analysis 2

• The 5 Cs of Report Writing

• Developing Research Skills

• The Basics of Business Writing

• The Stages of Report Writing: Investigating, Planning, Writing and Revising

• Report Writing: The Power of Visuals

Digital Transformation Essentials

• What is Digital Transformation?

• Why Do You Need a Digital Culture?

• The Four Types of Digital Transformation

• Digital Disruption

• The Design Thinking Mindset

Digital Transformation Essentials 2

• What is a Digital Transformation Strategy?

• The Power of Data Visualization

• The Impact of Training on Digital Change

• Leading a Digital Transformation

• Is Digital Transformation Just Change?

Finance Essentials

• The Basics of Financial Management

• The Flow of Money

• Key Financial Statements

• The Importance of Cash Flow

• The Value of Budgeting

Finance Essentials 2

• Vulnerable Customers and Finance

• Financial Risk Management

• The Basics of Accounting

• Financial Ratios

• Financial KPIs - Measuring Performance

Teamwork Essentials

• The Power of Teamworking

• Setting Common Goals

• Collaboration

• Communicating Openly

• Encouraging Different Opinions

Teamwork Essentials 2

• Celebrating Differences and Diversity

• Building Trust and Respect

• Roles and Responsibilities

• Dealing with Difficult Personalities

• Celebrating Success